Help Center
Whether you're a first-time visitor or a returning healthcare professional, this guide will help you make the most of our platform.
Connecting with Suppliers
How can I contact a supplier?
To contact a supplier, you must first create a free account on Rawmato. Once registered, browse products and find the right supplier.
To initiate contact, activate the relevant category with a £5 fee, granting 30 days of unlimited access.
- Click "Connect with Supplier"
- Send your query
- Choose your preferred communication method
Can I buy on Rawmato?
Rawmato is an aggregator platform that connects buyers with verified sellers of medical and healthcare products. While you cannot make purchases directly through Rawmato, you can easily browse listings, compare suppliers, and reach out to sellers for quotations or further discussions.
Once connected, you can negotiate terms, pricing, and delivery directly with the seller using your preferred method of communication. Rawmato simplifies the discovery and connection process, giving you access to a wide network of reliable suppliers in one place.
How can I search products on Rawmato?
You can search for products in two ways:
- Explore All Categories – Browse through our structured category listings to discover a wide range of products.
- Search Bar – Use the search bar at the top of the page to directly enter product names, keywords, or supplier names for quick results.
Both options are designed to help you efficiently find the products and suppliers that best meet your requirements.
Can I view product details such as price and minimum order quantity (MOQ)?
Yes, Rawmato provides detailed information for each listed product, including specifications, pricing, minimum order quantity (MOQ), and other relevant details related to the device, equipment, or raw materials.
If you require additional information beyond what is listed, you can directly contact the seller through the "Connect with Supplier" option to ask specific questions or request further clarification.
How can I find the supplier's contact information?
Once you decide to reach out to a supplier on Rawmato, you can use the "Connect with Supplier" option available on the product listing. This feature allows you to send a direct message to the supplier by filling out a message box with your query or request.
Additionally, you can select your preferred method of communication (such as email or phone) for the supplier to respond. This ensures a smooth and direct exchange between you and the seller.
How do I post RFQ?
Rawmato does not require a separate RFQ form. Instead, you can directly reach out to one or multiple sellers by using the "Connect with Supplier" option available on the product listings.
This allows you to send a customised message detailing your requirements, such as quantity, specifications, delivery timelines, and other relevant information. Sellers will then respond with quotations based on your request.
Still have questions? Contact our support team — we're here to help!